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Polish Speaking Customer Service For A Prominent German Multinational Corporatio at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Polish Speaking Customer Service Representative for a prominent German multinational corporation. In this vital role, you will be responsible for delivering exceptional customer support to Polish-speaking clients, ensuring their needs are met efficiently and effectively. As a part of a globally recognized brand, you will be integral in helping customers resolve their inquiries and providing guidance related to a wide range of products and services. If you are passionate about customer service and eager to contribute to a reputable organization, we encourage you to apply!. Key Responsibilities. . Provide high-quality customer service in Polish, addressing inquiries and resolving issues related to company products and services.. . Assist customers with account management, product information, and troubleshooting to ensure a seamless experience.. . Maintain accurate documentation of customer interactions, inquiries, and resolutions in the CRM system.. . Collaborate effectively with other teams to escalate and resolve complex issues, ensuring customer satisfaction.. . Stay updated on product knowledge and company policies to deliver accurate information to clients.. . Engage with customers proactively to address any concerns and enhance their experience with the brand.. . Participate in training and development initiatives to improve customer service skills and product knowledge.. . . Fluency in Polish and proficient English communication skills, both written and spoken.. . Previous experience in customer service, preferably in a multinational or corporate environment, is a plus.. . Strong problem-solving skills with a focus on providing customer-centric solutions.. . Excellent communication and interpersonal skills, with the ability to connect professionally with clients.. . Able to work effectively in a fast-paced environment, managing multiple tasks and priorities.. . Detail-oriented with strong organizational skills for maintaining accurate records.. . A commitment to delivering exceptional customer service and a positive attitude.. . Company Location: Greece.