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Spanish Speaking Customer Support for Online Streaming Service at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to offer a role for a Spanish Speaking Customer Support Representative for an Online Streaming Service. In this position, you will be responsible for providing outstanding support to Spanish-speaking customers, assisting them with inquiries and issues related to the streaming platform. Your role will be crucial in ensuring that customers have a seamless and enjoyable experience with our services. If you are passionate about customer service and the entertainment industry, we invite you to apply!. Responsibilities. . Deliver high-quality customer support to Spanish-speaking clients through channels such as phone, email, and chat.. . Assist customers with account management, content inquiries, and technical issues related to the streaming service.. . Resolve customer complaints efficiently and ensure a positive resolution.. . Accurately document customer interactions and feedback in the CRM system.. . Collaborate with internal teams to improve service delivery and customer experience based on feedback.. . Stay informed about the latest content offerings, industry trends, and platform features to provide knowledgeable support.. . . Fluency in Spanish and English; knowledge of additional languages is a plus.. . Previous experience in customer support, preferably in the entertainment or tech industry.. . Excellent communication skills and a customer-focused mindset.. . Strong problem-solving abilities with a proactive approach to customer satisfaction.. . Familiarity with CRM systems and proficiency in standard office applications.. . A passion for online streaming services and a desire to help customers enjoy their viewing experience.. . Company Location: Greece.