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French Player support specialist for gaming department in Sofia Bulgaria at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment is thrilled to present a fantastic opportunity for a French Player Support Specialist within our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in French, this is your chance to embark on a rewarding career.. As a French Player Support Specialist, you will be the primary contact for our French-speaking players, assisting them with their inquiries, troubleshooting any issues, and ensuring they have an exceptional gaming experience. Join our vibrant team and play a crucial role in fostering a thriving gaming community!. Your Key Responsibilities. . Provide outstanding support to French-speaking players through multiple communication channels including chat, email, and forums.. . Troubleshoot player issues efficiently and resolve queries to maximize player satisfaction.. . Collect and analyze player feedback to improve our gaming services and product offerings.. . Maintain detailed and accurate records of player interactions in our support systems.. . Collaborate with other departments to enhance operational efficiency and problem resolution.. . Contribute to the development and implementation of best practices in player support.. . . Fluency in French is required; proficiency in English is an advantage.. . A strong passion for gaming with an understanding of current gaming trends and communities.. . Experience in customer support or a related gaming position is beneficial but not mandatory.. . Excellent written and verbal communication skills with the ability to engage effectively with players.. . Strong analytical and problem-solving skills with a proactive approach to addressing player issues.. . A positive attitude and ability to collaborate well within a team environment.. . Willingness to adapt to the fast-paced nature of the gaming industry.. . Company Location: France.