Remote Sales Engineer at FusionTek

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Remote Sales Engineer at FusionTek. FusionTek. is a fast‑growing Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Since 2007, we’ve been a tight‑knit team of smart, friendly professionals delivering exceptional IT infrastructure management to small‑ and mid‑sized businesses.. As we continue to expand, we’re looking for top‑tier talent who align with our core values:. Teamwork:. We collaborate and support one another to achieve shared goals.. Growth Mindset:. We invest in continuous improvement for our coworkers, clients, and company.. Integrity:. We do the right thing with honesty, transparency, and a client‑first approach.. Ownership:. We take responsibility for our work and see every commitment through to completion.. If this sounds like the kind of culture you thrive in, you’ll want to keep reading — because we’re searching for an enthusiastic and knowledgeable . Sales Engineer. to join our team.. As a . Sales Engineer . at FusionTek, you’ll play a pivotal role in bridging the gap between client needs and our technical solutions. You’ll guide clients through complex technology decisions and translate their requirements into clear, actionable project plans for our Projects team. Your expertise in areas such as cloud solutions, cybersecurity, and managed IT services will help you uncover client challenges, recommend tailored solutions, and ensure a seamless handoff to delivery.. Success in this role is measured by client satisfaction, the accuracy and clarity of your project plans, and the smooth transition of solutions into execution. If you’re excited by the idea of combining technical expertise with consultative client engagement, this could be the perfect opportunity for you.. Here's what you'll be doing:. Lead discovery conversations. with clients to understand their business challenges, technical requirements, and desired outcomes.. Assess and document. clients’ existing infrastructure, applications, and operational workflows to identify gaps and opportunities for improvement.. Design tailored, scalable, and cost‑effective managed services solutions. that align with client needs and long‑term goals.. Develop and deliver compelling solution proposals. that clearly communicate value, technical strategy, and expected benefits.. Collaborate closely with Sales, Project Management, and Support teams. to ensure proposed solutions are feasible and aligned with FusionTek’s capabilities.. Stay current on emerging technologies. and consult with internal teams to enhance our service offerings and maintain a competitive edge.. Educate internal teams. on new solutions, sales strategies, deployment methods, and how these offerings integrate into our existing service portfolio.. 🎓 . Education. High School Diploma required. Bachelor’s Degree in an IT‑related field preferred. 🛠️ . Technical Skills. 5+ years of technical support experience in an MSP environment. . 2–3 years of Sales Engineer experience. , or equivalent solutions‑focused technical role. Strong knowledge of . desktop and server operating systems. Deep understanding of . networking concepts and design. (IP addressing, DNS, DHCP, VPN, VLANs, firewalls). Extensive experience designing . cloud solutions. (O365, Azure, Azure AD, Intune). Familiarity with . ITIL frameworks. and service management best practices. Experience with . RMM tools. (Datto RMM is a plus). Experience with . Autotask PSA. is a plus. Microsoft 365 Certified: Administrator Expert (MS‑102). is a plus. Microsoft Certified: Azure Solutions Architect Expert (AZ‑305). is a plus. ⭐ . Other Skills & Abilities. Able to work independently and collaboratively within a team. Exceptional written and verbal communication skills. Self‑motivated, proactive, and a strong advocate for client success. Company Location: United States.