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German Speaking Customer Service for Consumer Services Company in Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently.. Responsibilities. . Deliver excellent customer service to German-speaking clients via phone, email, and chat.. . Assist customers with product information, account management, and service inquiries.. . Resolve customer issues promptly and effectively, maintaining high customer satisfaction.. . Stay informed about company products, services, and policies to provide accurate information.. . Document customer interactions thoroughly and follow company procedures for record keeping.. . Collaborate with internal teams to improve customer experience and resolve complex issues.. . . Fluency in German and English, both spoken and written.. . Experience in customer service, preferably in consumer services or related sectors.. . Strong communication and interpersonal skills.. . Problem-solving skills with the ability to handle challenging situations calmly.. . Familiarity with customer service software and Microsoft Office applications.. . Organized, detail-oriented, and able to multitask in a fast-paced environment.. . Customer-focused attitude with a commitment to delivering quality service.. . Company Location: Greece.