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Danish Speaking Customer Service for Online Marketplace -Remote in Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to offer a remote position for a Danish Speaking Customer Service Representative for a leading Online Marketplace. This role is ideal for individuals based in Greece who are passionate about e-commerce and committed to providing exceptional service to Danish-speaking customers from the comfort of their home.. Responsibilities. . Deliver outstanding customer service to Danish-speaking clients via phone, email, and chat on various inquiries regarding products and orders.. . Assist customers with navigating the online marketplace, ensuring a seamless shopping experience.. . Handle product inquiries, order modifications, and returns while ensuring customer satisfaction.. . Address customer complaints and provide effective solutions in a timely manner.. . Collaborate with different departments to resolve issues and enhance service delivery.. . Stay informed about ongoing promotions, product offerings, and platform features to assist customers accurately.. . Document all customer interactions and feedback for continuous improvement purposes.. . . Fluency in Danish and English, both written and spoken.. . Experience in customer service, especially in the e-commerce or online retail sector, is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills and ability to thrive in a fast-paced environment.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with exceptional organizational skills.. . Willingness to work flexible hours as needed.. . Company Location: Norway.