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Spanish Speaking Client Support Agent In Greece - Mercier Consultancy at Mercier Consultancy Europe. Mercier Consultancy Europe. is excited to announce a vacancy for a Spanish Speaking Client Support Agent in Greece. This role is perfect for individuals who are passionate about providing exceptional customer service to Spanish-speaking clients. As a Spanish Speaking Client Support Agent, you will play a crucial role in assisting clients with their inquiries, ensuring they receive the highest level of support and care. If you are looking to join a dynamic team and make a positive impact, we would love to hear from you!. Responsibilities. . Provide support to Spanish-speaking clients through various channels, including phone, email, and chat.. . Address questions related to products, account management, and technical issues.. . Collaborate with internal teams to resolve complex client inquiries promptly.. . Maintain detailed documentation of client interactions to support service quality improvements.. . Gather client feedback to identify opportunities for enhancing service delivery.. . Stay updated on product knowledge and customer support best practices.. . Participate in ongoing training sessions to enhance your skills and knowledge.. . . Fluency in Spanish and English, both written and verbal, is essential.. . Experience in customer service or related roles is preferred.. . Strong communication and interpersonal skills, with a client-focused approach.. . Ability to work both independently and collaboratively within a team.. . Detail-oriented with excellent problem-solving skills.. . Familiarity with customer support software and tools is a plus.. . A positive attitude and flexibility to adapt in a fast-paced environment.. . Company Location: Greece.