Moderation at iSchool

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Moderation at iSchool. iSchool is looking for a dedicated Moderation Specialist to join our Sales team and help maintain a safe and engaging online learning environment for our students. As a Moderation Specialist, you will be responsible for monitoring our online platforms to ensure that all interactions adhere to community guidelines and promote a positive experience for our users. Your role will be crucial in fostering a safe virtual space where students can explore and learn about coding, AI, and technology without disruptions.. Responsibilities. . Monitor community interactions across various platforms, including forums, social media, and online classrooms.. . Address and escalate any inappropriate content or behavior in a timely manner.. . Promote positive engagement by encouraging constructive conversations among users.. . Prepare and maintain reports on community feedback and moderation actions.. . Collaborate with the content and support teams to develop strategies for fostering an inclusive community.. . Stay informed of trends and issues affecting our student community.. . . Experience in moderation or community management, preferably in an educational or tech-focused environment.. . Strong understanding of online community dynamics and best practices.. . Excellent communication skills, both written and verbal.. . Ability to remain impartial and fair while resolving conflicts and addressing user concerns.. . Detail-oriented with strong organizational skills.. . Familiarity with moderation tools and social media platforms.. . A passion for education, technology, and creating a positive online experience for students.. . Company Location: Egypt.