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Spanish Speaking Frontline Support Representative at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is looking for a Spanish Speaking Frontline Support Representative to become a part of our dedicated team. In this vital position, you will be the first point of contact for our Spanish-speaking customers, providing them with essential support and information. Your role will include addressing inquiries, offering assistance, and ensuring that customers receive timely and effective solutions. If you are enthusiastic about customer service and have strong communication skills, we invite you to apply!. Responsibilities. . Provide frontline support to Spanish-speaking customers through various channels (phone, email, chat).. . Assist customers with inquiries related to products, services, and account issues.. . Resolve customer complaints and issues in a proactive and courteous manner.. . Document customer interactions accurately in the CRM system for tracking and analysis.. . Work collaboratively with team members and other departments to enhance customer satisfaction.. . Keep informed about product knowledge and company updates to offer accurate information to customers.. . . Fluency in Spanish and English; additional languages are beneficial.. . Experience in customer support or related roles is preferred.. . Strong communication skills and a customer-centric approach.. . Excellent problem-solving abilities and the ability to handle inquiries with professionalism.. . Familiarity with CRM systems and standard office software.. . Self-motivated and able to work effectively in a fast-paced environment.. . Company Location: Greece.