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VP of Strategic Operations at Freebird. We’re Freebird — a high-growth, category-defining DTC-native and now omni-channel brand that’s scaling fast, expanding globally, into retail, and building a world-class team to match. After growing to 9-figures in revenue, we’re now laying the groundwork to double again over the next 12–24 months. That means building smarter systems, scalable processes, and a leadership team that thrives in controlled chaos.. We’ve been scrappy by design — but now we’re entering our next chapter. We’re looking for an experienced, execution-obsessed operator to take the reins and help us scale with intention.. The Role. We’re hiring a . VP of Strategic Operations . to work closely with the CEO and COO to translate strategy into execution and build the infrastructure to scale. You’ll own the cross-functional programs that make the business run — from international expansion to team-wide project management, operational SOPs, and everything in between.. This is not a behind-the-scenes role. You’ll work directly with every department head (Marketing, Product, Ops, Finance, Creative, and more) and be a trusted partner to senior leadership. Your job is to build systems, create clarity, reduce chaos, and keep the most important things moving forward.. What You'll Own. 🗂 Cross-Functional Project Leadership. . Project manage key company initiatives like international expansion, production line scaling, and subscription compliance . . Build and manage a system for creative asset production across departments . . Launch and lead our centralized SOP creation and maintenance process . . 🎯 Strategic Planning & Execution. . Operationalize company strategy into Asana with clear owners, deadlines, and accountability . . Roll out strategic plans across teams and ensure they’re updated, communicated, and executed . . Build a repeatable system for quarterly and annual planning . . 🔁 Process, Systems & Infrastructure. . Build org-wide processes for hiring, onboarding, performance reviews, and compensation adjustments . . Launch our internal employee handbook, offshore PTO system, and onboarding flows . . Create the infrastructure that enables us to double without doubling chaos . . 👥 Leadership Enablement & Alignment. . Prepare directors for leadership meetings, launch structured team stand-ups, and run our weekly Ops meeting . . Support new VP/Director onboarding (Amazon, Ecom, Customer Service, etc.) . . Help team leaders stay focused by owning follow-up and project accountability . . 📊 Reporting & Accountability. . Build weekly/monthly team reporting systems for department leads and managers . . Implement board-level reporting and establish our executive meeting cadence . . Capture and distribute insights from Growth and Ops calls across the org . . 📆 IRL Planning & Events. . Plan and run in-person strategy sessions and 180-day rolling leadership offsites . . Coordinate pre-work, agendas, breakout sessions, and day-of execution. . . 7–12+ years of experience in BizOps, Strategic Ops, or Chief of Staff roles . . Experience scaling a . DTC or eCommerce company from ~$50M to $100M+. . . Operator mindset with . founder-like ownership. and strong execution instincts . . Proficiency in project management tools like . Asana. (you’ll be the system owner) . . Strong communication and cross-functional leadership skills . . Obsessed with documentation, systems, SOPs, and making chaos calm . . Equally comfortable in the weeds and at 10,000 feet. . Company Location: United States.