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Norwegian speaking Fitbit Products Support Specialist role in Bulagaria at Mercier Consultancy. Join Mercier Consultancy as a Norwegian speaking Fitbit Products Support Specialist in Bulgaria! This position offers a fantastic opportunity for individuals who are enthusiastic about health and fitness technology to provide exceptional customer service to Fitbit users.. In this role, you will assist Norwegian-speaking customers with their inquiries regarding Fitbit products and services, helping them to maximize their experience and resolve any issues they may encounter.. Responsibilities. . Deliver high-quality support to Norwegian-speaking customers via phone, email, and chat. . Troubleshoot and resolve technical issues related to Fitbit devices. . Guide customers in understanding product features and functionalities. . Record all customer interactions in our support system accurately. . Work collaboratively with technical teams to manage complex escalations. . Encourage user engagement by providing proactive solutions and advice. . Maintain a positive and professional demeanor in all customer interactions. . . Fluency in Norwegian and English, both written and spoken. . Exceptional customer service skills with a focus on satisfaction. . Previous experience in customer or technical support is advantageous. . Passion for fitness aids and technology. . Aptitude for problem-solving and troubleshooting. . Ability to work well within a team-oriented environment. . Familiarity with customer support software is desirable. . Company Location: Norway.