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Portuguese Speaking Customer Service for Online Shopping Platform in Greece at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Portuguese-speaking individuals to join an Online Shopping Platform in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy assisting customers in finding the best products, this role is perfect for you. You will be responsible for providing exceptional support to Portuguese-speaking customers, helping them navigate the online platform and resolving any inquiries they may have. Join a dynamic team where your contributions are valued and where you can make a real impact!. Your Responsibilities. . Deliver outstanding customer service to Portuguese-speaking clients through various channels, including phone, email, and live chat.. . Assist customers with their inquiries, provide information about products, and resolve issues smoothly.. . Maintain a friendly and professional demeanor in all interactions, ensuring customer satisfaction.. . Accurately document customer interactions to enhance the quality of service.. . Collaborate with team members to improve customer experience and support initiatives.. . Engage in ongoing training to stay updated on product offerings and best practices in customer service.. . . Fluency in Portuguese (both written and spoken) is essential.. . A strong commitment to providing exceptional customer service.. . Prior experience in customer service or e-commerce is an advantage, but not mandatory.. . Excellent communication and interpersonal skills.. . The ability to work independently as well as collaboratively within a team.. . Positive attitude and proactive approach to problem-solving.. . Willingness to learn and grow within a vibrant and supportive environment!. . Company Location: Greece.