Dutch Speaking Customer Support for Real Estate Management Department at Mercier Consultancy Europe

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Dutch Speaking Customer Support for Real Estate Management Department at Mercier Consultancy Europe. Mercier Consultancy Europe is seeking a Dutch Speaking Customer Support Agent to join our Real Estate Management Department. In this pivotal role, you will provide exceptional support to our clients by assisting them with inquiries related to property management, rental agreements, and real estate transactions. Your fluency in Dutch will be crucial in effectively communicating with our diverse clientele and ensuring they receive the highest level of service. If you have a passion for real estate and a commitment to customer satisfaction, we invite you to apply and become a valued member of our team.. Responsibilities. . Respond to customer inquiries via phone, email, and chat in Dutch regarding real estate services.. . Assist clients with property listings, viewings, rental agreements, and lease management.. . Resolve client concerns and complaints with professionalism, ensuring a positive experience.. . Document all customer interactions accurately to maintain quality standards.. . Collaborate with real estate agents and management teams to facilitate smooth operations.. . Stay updated on local real estate market trends and available properties.. . Gather and relay customer feedback for continuous service improvement.. . . Fluency in Dutch and English, both written and spoken, is essential.. . Experience in customer support, particularly within real estate or property management, is preferred.. . Strong communication skills with a customer-centric approach.. . Ability to handle multiple inquiries and provide effective solutions.. . Familiarity with real estate software and customer service platforms is a plus.. . Detail-oriented with a strong sense of accountability.. . Willingness to work flexible hours, including weekends and after-hours as required.. . Company Location: Greece.