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Spanish Speaking Client Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a position for a Spanish Speaking Client Support Specialist. This role is designed for individuals who excel in customer service and are eager to assist Spanish-speaking clients with their inquiries and support needs in a friendly and effective manner.. Responsibilities. . Deliver exceptional support to Spanish-speaking clients through various channels, such as phone, email, and live chat.. . Handle customer inquiries regarding products, services, and account concerns with professionalism and care.. . Troubleshoot issues and provide prompt solutions to enhance customer satisfaction.. . Accurately record and maintain all customer interactions in the CRM system for future reference.. . Collaborate with team members to uphold high standards of service and improve overall customer experience.. . Suggest improvements to the support process based on customer feedback and experiences.. . Keep informed about product updates to provide relevant and accurate information to clients.. . . Fluency in Spanish and English, both written and spoken.. . Prior experience in customer support or a related field is an asset.. . Excellent communication and interpersonal skills.. . Strong analytical and problem-solving skills aimed at achieving high customer satisfaction.. . Ability to manage multiple priorities effectively in a fast-paced environment.. . Familiarity with CRM systems and general computer skills.. . Motivated and dedicated to providing remarkable customer service.. . Company Location: Spain.