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Dutch Speaking Technical Support for Proximus - Paid Relocation to Sofia at Mercier Consultancy MD. Join Mercier Consultancy MD as a Dutch Speaking Technical Support Representative with a paid relocation opportunity to Sofia, Bulgaria! This role is ideal for those passionate about technology and customer service. You will assist Dutch-speaking clients by addressing their technical concerns and providing effective solutions. Become a part of our dynamic team and help us enhance customer satisfaction through high-quality technical support.. Key Responsibilities. . Deliver professional technical support to Dutch-speaking customers through various channels, including phone, email, and chat.. . Identify, troubleshoot, and resolve technical issues related to products and services.. . Provide clear and concise instructions to customers to guide them through technical processes.. . Accurately log and document customer interactions in the CRM system.. . Work closely with other departments to escalate and resolve complex customer issues.. . Stay up-to-date with product knowledge, features, and industry developments to enhance support effectiveness.. . Fluency in Dutch (both written and spoken) is a must; English proficiency is an advantage.. Strong troubleshooting skills and a technical aptitude.. Excellent communication abilities, particularly in simplifying technical jargon for customers.. Experience with customer support software is beneficial.. A team player with the ability to also work independently in a fast-paced environment.. Willingness to relocate to Sofia, Bulgaria, to embrace a new professional journey.. Company Location: Bulgaria.