We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. As a key player in this role, you will provide outstanding customer support to Dutch-speaking clients, assisting them with their travel and booking requirements for an enjoyable experience.. Responsibilities. . Communicate with customers in Dutch through various channels, including phone, email, and live chat, to address inquiries and provide assistance.. . Support clients throughout the booking process, including making, modifying, and canceling reservations as needed.. . Resolve issues related to bookings, offering effective solutions to ensure a high level of customer satisfaction.. . Document customer interactions and insights in the CRM system for proper record-keeping and quality assurance.. . Work collaboratively with team members to swiftly address complex customer issues and improve service delivery.. . Stay up-to-date with company policies, promotions, and product offerings to provide accurate information to customers.. . . Fluency in Dutch (both written and spoken), with proficiency in English being a plus.. . Experience in customer service, especially within the travel or hospitality industry.. . Excellent communication skills along with a friendly, customer-focused approach.. . Strong problem-solving skills and the ability to manage customer complaints professionally.. . Familiarity with CRM systems and online booking tools is advantageous.. . Willingness to relocate to Greece and embrace a new cultural experience.. . Good organizational skills and the ability to manage multiple tasks in a fast-paced environment.. . Company Location: Bulgaria.