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Danish Speaking Customer Support for Food Delivery Service Department in Greece at Mercier Consultancy. Mercier Consultancy is excited to announce an opening for a Danish Speaking Customer Support Representative in our Food Delivery Service Department, based in Greece! In this pivotal role, you will be the primary support for our Danish-speaking customers, providing exceptional service and assistance related to their food delivery inquiries. Your linguistic skills will be critical in ensuring a seamless and positive customer experience.. We are looking for energetic individuals who are passionate about food and customer service. If you thrive in a dynamic environment and enjoy helping others, this could be the perfect opportunity for you!. Responsibilities. . Respond to customer inquiries in Danish via phone, email, and chat. . Assist clients with questions regarding food delivery orders, service options, and promotions. . Accurately document customer interactions and resolutions in our CRM system. . Work collaboratively with our delivery and logistics teams to resolve client issues. . Provide information about menu items, delivery times, and payment options. . Gather feedback from customers to enhance service and offerings. . Engage in training sessions to stay updated on our services and systems. . . Fluency in Danish and English, both written and verbal. . Prior experience in customer support, ideally in the food delivery or hospitality industry. . Excellent communication and interpersonal skills. . Strong problem-solving abilities and meticulous attention to detail. . A customer-first approach with the ability to manage inquiries efficiently. . Ability to handle multiple tasks in a fast-paced environment. . Familiarity with customer support tools and technologies. . Company Location: Greece.