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Dutch Speaking Customer Service for Automotive industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an opportunity for a Dutch Speaking Customer Service Representative in the Automotive Industry. This position is perfect for individuals who are passionate about cars and committed to providing excellent support to Dutch-speaking clients in a fast-paced and dynamic environment.. Responsibilities. . Deliver exceptional customer service to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to automotive products and services.. . Assist customers with product information, order tracking, and general automotive inquiries.. . Handle customer complaints with professionalism, ensuring timely resolution and customer satisfaction.. . Maintain accurate and up-to-date knowledge of the company's product range, services, and promotions.. . Document all customer interactions and maintain detailed records to facilitate ongoing service improvement.. . Collaborate with internal teams to manage complex issues and ensure a seamless customer experience.. . Provide feedback to management regarding customer concerns and potential service improvements.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, preferably within the automotive industry.. . Strong communication skills and a customer-focused approach.. . Ability to troubleshoot issues and provide clear solutions to customers.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with excellent organizational skills.. . A genuine interest in the automotive industry and willingness to learn more about products and services.. . Company Location: Netherlands.