
Freelance Opportunity - Development Support Engineer (Microsoft Graph) at Gigmo Solutions. Remote | Flexible Hours | Freelance | Paid Per Ticket. (Only for Spanish and Portuguese Speakers). About the Role:. We are looking for freelance . Spanish or Portuguese-speaking. support engineers to help Microsoft customers troubleshoot and resolve issues related to . Microsoft Graph API. . This is a . remote, freelance role. with the option to work . 4 or 8 hours per day. . You will be . paid on a per-ticket basis. , with consolidated payouts at the . end of each month. .. This is a . development-oriented support role. ideal for engineers with experience in Microsoft 365 services and REST APIs.. About Us:. Gigmo Solutions Pvt. Ltd is a Microsoft Partner and a fast-growing global organization providing multilingual technical support. We operate in North America, Europe, Africa, and Asia and support clients in multiple languages. Our gig-based model and use of AI-driven tools enable faster, more flexible, and cost-effective support solutions.. 🌐 . Website. 🔗 . LinkedIn. Key Responsibilities:. . Provide technical support for Microsoft Graph-related issues via chat or voice. . Assist customers in understanding Graph API behavior, errors, and best practices. . Investigate problems across services like Teams, Outlook, SharePoint, and Azure AD. . Reproduce issues, analyze API requests/responses, and guide users to solutions. . Document resolutions clearly and maintain communication with customers throughout the support cycle. . Required Skills:. . . Fluency in Spanish or Portuguese (written and spoken). – . mandatory. . . Strong written and verbal communication skills. . Ability to troubleshoot REST APIs and interpret HTTP status codes and JSON responses. . Familiarity with OAuth2, Azure AD authentication, and Microsoft Identity Platform. . Basic knowledge of Microsoft 365 services like Outlook, Teams, SharePoint, and OneDrive. . Understanding of application registration, token acquisition, permissions, and scopes. . Experience using tools such as . Postman. , . Fiddler. , . Graph Explorer. , or browser dev tools. . Comfortable with basic scripting in . PowerShell. , . JavaScript. , or . Python. for testing purposes. . Nice to Have:. . Prior support experience in a technical role (L2 or development support). . Familiarity with Microsoft Azure portal and app configuration. . Hands-on experience debugging authentication or permission-related issues in cloud apps. . Join 1000+ freelancers already working with Gigmo on exciting global projects. Whether you’re looking for flexible hours or extra income alongside your current job — this is a great opportunity to support enterprise clients and build your technical profile.. Company Location: India.