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French Speaking Customer Service for Education & E-Learning industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is excited to announce an outstanding opportunity for a French Speaking Customer Service Representative in the Education & E-Learning industry. As the leading agency for candidates seeking jobs in their native language across various countries, we specialize in connecting top talent with employers across several sectors, including social media, gaming, healthcare, and many more. Our focus is on delivering exceptional recruitment services that ensure the best candidates are matched with the right employers. In this role, you will be a vital part of our mission to enhance customer satisfaction by providing timely and effective support to clients and learners in the education sector. Your linguistic skills and passion for education will enable you to communicate efficiently with French-speaking users, addressing their queries and concerns regarding e-learning platforms. If you are looking for a dynamic position where you can leverage your language abilities and contribute to a thriving educational environment, this is the perfect role for you. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, where your career growth and work fulfillment are our top priorities.. Responsibilities. . Provide exceptional customer service to French-speaking clients in the education and e-learning sector.. . Respond to inquiries via phone, email, and chat in a professional and timely manner.. . Assist users with account setup, course enrollment, and technical issues related to e-learning platforms.. . Educate clients about available courses, services, and resources within the e-learning environment.. . Resolve customer complaints and issues by troubleshooting and offering solutions promptly.. . Maintain detailed records of customer interactions and transactions in our CRM system.. . Collaborate with internal teams to ensure a seamless user experience and assist in product enhancements.. . . Fluency in French and English, both written and verbal; additional languages are a plus.. . Proven experience in customer service, preferably within the education or e-learning industry.. . Strong communication skills with a focus on empathy and problem-solving.. . Ability to work independently and as part of a team in a fast-paced environment.. . Familiarity with e-learning platforms and technologies is highly desirable.. . Proficient in using CRM software and basic office applications.. . A passion for education and helping individuals succeed in their learning journeys.. . Company Location: Greece.