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German Customer Advisor for Appliances Company - Work In Greece - Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a fantastic opportunity for a German Customer Advisor for a leading Appliances Company, based in Greece! This position includes relocation support for candidates interested in making the move. If you have a passion for customer service and a keen interest in home appliances, we want you to join our team!. Key Responsibilities. . Provide high-quality customer support to German-speaking clients via phone, email, and chat, specifically in relation to home appliances.. . Assist customers with inquiries about products, troubleshooting, and warranty information.. . Resolve customer complaints and issues promptly to ensure satisfaction and maintain brand loyalty.. . Document all customer interactions in our CRM system to maintain detailed records.. . Collaborate with other departments to relay customer feedback and suggest product or service improvements.. . Stay knowledgeable about new appliances and industry trends to offer informed assistance to customers.. . . Fluency in German (both written and spoken) is required; knowledge of English is advantageous.. . Previous experience in customer service, particularly in the appliances or home goods sector, is preferred.. . Excellent communication and interpersonal skills to interact effectively with customers.. . Strong problem-solving abilities to address customer needs efficiently.. . Familiarity with CRM systems and other customer support tools.. . Willingness to relocate to Greece and adapt to a new cultural setting.. . A genuine interest in home appliances and a commitment to providing outstanding service.. . Company Location: Hungary.