Japanese Speaking Customer Service for Automotive Industry - Athens, Greece at Patrique Mercier Recruitment JP

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Japanese Speaking Customer Service for Automotive Industry - Athens, Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP and embark on an exciting career journey in Athens, Greece! We are seeking dedicated and enthusiastic Japanese-speaking customer service representatives to support our clients in the automotive industry. This role offers a unique opportunity to work in a vibrant environment while assisting customers with their inquiries and ensuring their satisfaction with our automotive products. If you have a passion for customer service and a love for the automotive sector, we want to hear from you!. Responsibilities. . Provide outstanding customer support to Japanese-speaking clients through various channels including phone, email, and chat.. . Address inquiries related to automotive products, resolve issues promptly, and ensure high levels of customer satisfaction.. . Maintain comprehensive knowledge of the company's offerings to provide accurate and helpful information to customers.. . Document customer interactions in the company's CRM system to maintain detailed and accurate records.. . Collaborate with team members to improve service processes and share insights on customer needs.. . Participate in training sessions and meetings to enhance customer service skills and product knowledge.. . Contribute feedback on customer experiences to help refine service strategies and improve overall satisfaction.. . . Fluent in . Japanese. , both written and spoken; proficiency in . English . is required.. . Strong communication and customer service skills with a focus on problem-solving.. . Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.. . Previous experience in customer service, especially within the automotive industry, is advantageous.. . Familiarity with CRM systems and customer support tools.. . A positive attitude, adaptability, and eagerness to learn about automotive products and trends.. . Willingness to relocate to . Greece. . . Company Location: Germany.