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Amazon Operations Manager - 55688681595 at Activate Talent. Job Title:. Amazon Operations Manager. Job Type:. Full-time / Remote. Work Hours:. US Working Hours. Job Overview:. Our client is hiring an Amazon Operations Manager to lead end-to-end operational execution across all Amazon marketplaces in the U.S. and internationally during the next phase of growth. In this role, you will drive impact across a global, omnichannel business by owning inventory availability, logistics, fulfillment efficiency, reimbursement recovery, and operational issue resolution while contributing to scalable operational excellence across product categories, regions, and sales/marketing channels.. All roles are global and omnichannel, driving accountability across product categories, regions, and sales/marketing channels.. Responsibilities:. Inventory & Supply Chain Operations. Create, manage, and optimize FBA and FBM shipment plans across all marketplaces . Partner with planning team to forecast inventory needs to prevent out-of-stocks and overstock situations . Monitor inventory performance metrics including sell-through, weeks of cover, and inbound performance . Manage aged, excess, stranded, and unsellable inventory . Optimize inventory placement and replenishment strategies . Logistics, 3PL & Freight Management. Partner with domestic and international 3PLs for kitting, labeling, prep, and storage . Coordinate inbound freight (LTL, FTL, ocean, air) . Ensure compliance with Amazon FBA prep and labeling requirements . Track inbound shipments and resolve discrepancies . Support customs, duties, and cross-border fulfillment . Operational Auditing & Issue Resolution. Audit inbound discrepancies, packaging issues, fee inaccuracies, and FC errors . Partner with internal teams to resolve root causes . Proactively flag operational risks . Document issues and drive corrective actions . Amazon Seller Central Operations. Manage reimbursements for lost, damaged, or mis-received inventory . Audit FBA fees and storage charges . Resolve stranded inventory caused by operational issues . Manage and escalate Seller Central cases [for Ops / Fulfillment related issues] . Monitor account health metrics . Global Marketplace Operations. Support operations across all global Amazon marketplaces . Manage region-specific operational requirements . Coordinate cross-marketplace inventory transfers [when Planning decides to transfer] . Support operational readiness for new marketplace launches . Reporting & Process Improvement. Build dashboards for inventory health and reimbursements . Identify cost leakage and inefficiencies . Develop SOPs for operational workflows . Cross-Functional Collaboration. Partner with supply chain, product, packaging, finance, and marketing teams . Align inventory with promotions and demand spikes. Must-Have:. 7+ years Amazon Seller Central experience (3P) . Strong FBA/FBM and inventory management expertise . Experience with 3PLs and freight partners . Advanced Excel skills . Multi-marketplace experience . Nice-to-Have:. International Amazon marketplace experience . ERP and inventory tools knowledge (bonus for NetSuite experience) . Amazon global fulfillment programs experience. Company Location: Colombia.