Support Associate at Hireframe. Scope of Work:. We are seeking a partner to manage junior-level, process-driven operational tasks currently performed by Talent Assistants and Coordinators.. A. Outreach & Deal Support. Send outbound brand outreach (target: ~10–15/day per operator). Conduct follow-ups (2–3x) with brands who have not responded. Maintain brand and talent pipelines daily (Affinity, CreatorIQ, internal). Support deal operations (tracking campaigns, deliverables, brand spend). Assist with invoicing processes. Respond to inbound RFPs and brand inquiries. Support contract workflows (redlining, version tracking, storage). B. Scheduling & Administrative Support. Manage scheduling for creators, brand calls, and internal pod meetings. Book and coordinate travel. Manage inboxes (filtering, templated replies, follow-ups). Order milestone gifts and maintain gifting workflows. Support content calendar maintenance (upload scheduling, reminders). C. Research & Data Operations. Build brand outreach lists and vertical-specific targeting data. Pull social media and content performance analytics. Update CRM tools (Affinity, CreatorIQ). Update internal rosters, creator profiles, and deal tracking sheets. Support talent scouting (basic research, deck prep). D. General Back-Office Support . Attend internal meetings to take notes and provide summaries. Produce daily/weekly status reports for pods. Handle file management, data entry, and organization. Must-Have. Experience in outreach, lead generation, or client support . Ability to manage high-volume outreach and follow-ups . Familiarity with CRM tools (e.g., Affinity, CreatorIQ) and pipeline management . Experience supporting campaigns, invoicing, and contract workflows . Strong organizational and scheduling skills (calendar, inbox, travel) . Ability to manage content calendars and admin tasks . Experience in research, data tracking, and analytics . Ability to maintain CRM systems, reports, and internal trackers . Detail-oriented with strong communication and multitasking skills . Experience in reporting, documentation, and general admin support. Company Location: Philippines.
Support Associate at Hireframe