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Czech Speaking Customer Service for the Top Electronics Company - Athens, Greece at Patrique Mercier Recruitment JP. Join the dynamic team at Patrique Mercier Recruitment JP and help drive customer satisfaction as a Czech-speaking Customer Service Representative for a leading electronics company based in Athens, Greece! This role presents a fantastic opportunity to engage with customers in a vibrant work environment while experiencing the rich history and culture of Athens. You will be crucial in resolving customer inquiries and providing assistance regarding cutting-edge electronic products, ensuring a seamless customer experience. If you're passionate about technology and customer care, we invite you to apply!. Responsibilities. . Provide exceptional customer support to Czech-speaking clients through various channels, such as phone, email, and chat.. . Address customer inquiries, troubleshoot technical issues, and offer effective solutions promptly.. . Maintain comprehensive knowledge of the company's electronics products and services to assist customers accurately.. . Document all customer interactions in the company’s CRM system to ensure transparency and tracking.. . Collaborate with team members to share information and improve the overall customer service strategy.. . Participate in regular training sessions to enhance product knowledge and service skills.. . Provide valuable feedback to management regarding customer concerns and potential improvements.. . . Fluent in Czech, both written and spoken; proficiency in English is required.. . Excellent communication and interpersonal skills.. . Able to work independently and effectively manage time in a fast-paced environment.. . Strong analytical and problem-solving abilities.. . Previous experience in customer service or technical support is a plus.. . Familiarity with CRM systems and customer service software.. . A positive attitude and enthusiasm for learning about new technologies and products.. . Company Location: Greece.