German Speaking Client Advisor Booking.com - Work Remote In Greece at Mercier Consultancy Group

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German Speaking Client Advisor Booking.com - Work Remote In Greece at Mercier Consultancy Group. Mercier Consultancy Group is seeking a German Speaking Client Advisor to join our dynamic team working remotely from Greece. In this role, you will represent Booking.com, providing outstanding support to German-speaking clients and helping them with their travel bookings and inquiries. This position offers flexibility with remote work combined with the opportunity to be part of a leading global travel platform.. Key Responsibilities. . Assist German-speaking customers with booking inquiries, reservations, and problem resolution across multiple channels including phone, email, and chat.. . Provide clear and accurate information related to Booking.com’s products and services.. . Ensure customer satisfaction by offering timely and effective solutions.. . Maintain detailed records of customer interactions and transactions using CRM tools.. . Collaborate with internal teams to address and resolve client issues.. . Stay informed about travel industry updates and Booking.com’s offerings.. . . Fluent in German (spoken and written) with excellent communication skills.. . Proficiency in English is an advantage.. . Previous experience in customer service, client advisory, or the travel industry is preferred.. . Ability to work independently in a remote environment while maintaining productivity and professionalism.. . Strong problem-solving skills and a customer-focused mindset.. . Comfortable using CRM systems and digital tools.. . Based in Greece with reliable internet access suitable for remote work.. . Company Location: Greece.