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Dutch Speaking Customer Service for Food & Beverage industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to present an exceptional opportunity for a Dutch Speaking Customer Service Representative in the Food & Beverage industry. With a strong focus on creating matches between top-tier talent and the best employers, we cater to various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure an ideal fit for both candidates and employers. We are committed to helping individuals find their dream jobs in a foreign country, and with the backing of The House of Mercier, we have the expertise and resources to facilitate this process. As a Dutch Speaking Customer Service Representative, you will play a vital role in providing exceptional service to our clients, ensuring that their needs are met and that they have a positive experience with our products in the vibrant food and beverage sector. Join us in making a difference in the lives of people seeking opportunities in an international landscape and be a part of a dynamic and supportive team.. Responsibilities. . Provide exceptional customer service to Dutch-speaking clients in the food & beverage industry.. . Manage customer inquiries via phone, email, and chat in a timely and professional manner.. . Assist customers with product information, order processing, and shipping inquiries.. . Resolve customer complaints effectively and efficiently while maintaining a positive attitude.. . Collaborate with internal teams to ensure customer requests are fulfilled accurately.. . Identify opportunities for upselling and cross-selling products to enhance customer experience.. . Maintain accurate records of customer interactions and transactions in the system.. . . Fluent in Dutch, both spoken and written; proficiency in English is a plus.. . Experience in customer service, preferably within the food & beverage sector.. . Strong communication skills with an emphasis on active listening and empathy.. . Ability to work in a fast-paced environment while managing multiple inquiries.. . Familiarity with customer service software and CRM systems is an advantage.. . Problem-solving skills with a proactive approach to addressing customer needs.. . Team-oriented mindset with the ability to work independently when required.. . Company Location: Greece.