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Dutch Speaking Customer Service Agent For Booking.com - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the chance to work in the beautiful setting of Greece. In this role, you will provide outstanding customer support to Dutch-speaking clients, assisting them with their travel bookings and inquiries while ensuring a seamless experience.. Responsibilities. . Assist Dutch-speaking customers through phone, email, and chat with inquiries related to travel bookings, accommodations, and other services offered by Booking.com.. . Provide detailed information about properties, pricing, and availability, while helping customers make informed decisions.. . Resolve issues and complaints with a focus on delivering excellent customer satisfaction.. . Maintain accurate records of customer interactions in the CRM system for tracking inquiries and feedback.. . Work closely with team members to ensure a collaborative approach to customer service and problem resolution.. . Stay updated on industry trends and Booking.com promotions to offer relevant assistance to customers.. . . Fluency in Dutch (both written and spoken); proficiency in English is required.. . Previous experience in customer service, especially in the travel or hospitality sector, is a plus.. . Strong communication skills with a dedication to providing exceptional customer service.. . A natural problem-solver with the ability to handle various customer requests efficiently.. . Proficient in using CRM systems and standard software applications.. . Self-driven and capable of working independently in a remote environment.. . A passion for travel and a desire to help customers create memorable experiences.. . Company Location: Greece.