We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Polish Speaking Customer Service Agent For A Premium Coffee Brand at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is delighted to present an exciting opportunity for a Polish Speaking Customer Service Agent to join a renowned premium coffee brand. In this role, you will be instrumental in providing exceptional service to Polish-speaking customers, assisting them with their inquiries regarding coffee products, orders, and promotions. If you have a passion for coffee, excellent communication skills, and a commitment to delivering outstanding customer service, this position is perfect for you!. Responsibilities. . Provide exceptional customer support to Polish-speaking clients via phone, email, and live chat.. . Assist customers with inquiries related to product information, order placements, and shipping status.. . Handle and resolve customer complaints effectively, ensuring satisfaction.. . Educate customers about the brand's premium coffee offerings and promotions.. . Document all customer interactions and feedback for quality assurance and continuous improvement.. . Collaborate with the sales and logistics teams to address and resolve more complex issues.. . Stay informed about coffee trends and the brand’s products to enhance customer engagement.. . . Fluency in Polish is required; proficiency in English is a plus.. . Experience in customer service, particularly in the food and beverage industry, is an advantage.. . Excellent communication and interpersonal skills.. . Ability to multitask and manage time effectively in a fast-paced environment.. . Familiarity with customer support software and CRM systems is beneficial.. . Willingness to work flexible hours to meet customer needs.. . Company Location: Greece.