We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Polish-Speaking Customer Experts for Tobacco Products - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is seeking motivated Polish-Speaking Customer Experts to join our team for a unique opportunity focusing on tobacco products in Greece. As a member of our customer service team, you will provide specialized support to our Polish-speaking clients, ensuring they receive accurate information and exceptional service related to our tobacco offerings.. Key Responsibilities. . Assist Polish-speaking customers with inquiries regarding tobacco products via phone, email, and chat.. . Provide accurate information about product specifications, usage guidelines, and company policies.. . Maintain up-to-date knowledge of tobacco regulations and industry standards to ensure compliance and support.. . Document customer interactions in our CRM system to maintain accurate records and facilitate follow-ups.. . Work collaboratively with internal teams to resolve customer issues and enhance the overall experience.. . Monitor customer feedback and communicate insights to management for service improvement.. . . Fluency in Polish (both written and spoken) is essential; knowledge of English is advantageous.. . Prior experience in customer service or support roles is preferred.. . Strong communication skills and a customer-centric approach.. . Ability to remain calm and professional in a fast-paced environment while multitasking.. . Familiarity with CRM systems and digital communication tools is a plus.. . Attention to detail and strong organizational skills for managing customer inquiries.. . Willingness to work in Greece and adapt to a new cultural setting.. . Company Location: Greece.