Cloud Security Analyst at Tenchi Security

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Cloud Security Analyst at Tenchi Security. Tenchi is a Cyber Security company that is building innovative technology focused on Third-Party Cyber Risk Management for businesses. Founded by . serial entrepreneurs. and . backed by a solid group of Institutional Investors. , we seek to . disrupt. this rapidly growing industry. Our company is . 100% remote. and our team is . spread across the globe. , including . Brazil, US, Canada, Argentina, and Spain. . We strive to get the . best professionals. in the field so our team can build an . amazing product. focused on our client’s needs.. Technology and Security. , especially . Cloud Security. , are what define . our products and DNA. . We seek people with a . passion. for what they do and who . believe. that Security is . essential . to everything. We . hire people of all kinds. from diverse backgrounds. What unites them is . passion. .. What will you do?. . Help Tenchi clients understand our product features and best practices for reducing cyber risk in cloud environments, ensuring the successful adoption of our product integrated into the client's third-party risk management process.. . Perform routine operations to meet our clients' requests, generating insights to guide future automation of these operations.. . Diagnose product-related issues and work with the technical support and engineering teams to resolve client issues efficiently.. . Monitor the health of client environments and collaborate with them to drive product adoption.. . Work with the product team by providing customer feedback and offering insights for product improvements and enhancements.. . Proactively engage with clients to identify their needs, concerns, and areas for improvement, assisting them in achieving their cybersecurity objectives.. . Track and report key metrics such as client satisfaction, product usage, and retention.. . Assist in the creation and maintenance of client-facing resources, such as FAQs, product documentation, and best practice guides.. . Experience with Python programming and task automation is a plus.. . Experience building and maintaining QuickSight, PowerBI, and other analytics dashboards is a plus.. . What do you need to know?. . Bachelor's degree in Technology or Information Security.. . Ability and interest in working consultatively, focusing on providing continuous services to clients.. . Strong communication skills, both oral and written, are essential.. . Experience with Cloud Security, programming, analytics, and information security tools such as CSPM, CWPP, security scoring, GRC, vulnerability scanning are pluses.. . Advanced English is a mandatory requirement.. . Spanish is a plus.. . Company Location: Brazil.