Finnish Speaking Social Media Support Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to present a rewarding opportunity for a Finnish Speaking Social Media Support Advisor. This position is ideal for individuals who are passionate about social media and dedicated to providing exceptional customer service. As a Finnish Speaking Social Media Support Advisor, you will be instrumental in engaging with our clients' Finnish-speaking audience and enhancing their overall experience.. Responsibilities. . Offer outstanding support to Finnish-speaking customers through various social media platforms, efficiently handling inquiries and resolving issues.. . Monitor social media channels for customer interactions, ensuring prompt responses to comments, messages, and queries.. . Engage proactively with users to build relationships and strengthen brand loyalty.. . Work closely with the marketing team to ensure brand messaging is consistent across all communications.. . Analyze customer feedback and interactions to identify trends, and provide insights to improve service offerings.. . Assist in creating engaging and culturally relevant social media content tailored to the Finnish audience.. . Stay informed about social media best practices and industry trends to enhance support strategies.. . . Fluent in Finnish and English, with strong written and verbal communication skills.. . Experience in social media support, community management, or customer service is preferred.. . In-depth knowledge of various social media platforms and their user engagement dynamics.. . Strong problem-solving skills and a customer-centric approach.. . Ability to multitask and manage priorities effectively in a fast-paced setting.. . Familiarity with social media analytics tools is a plus.. . A proactive team player with a positive attitude and a passion for delivering excellent customer service.. . Company Location: Finland.
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