Implementation Project Manager at Fuel50

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Implementation Project Manager at Fuel50. About This Role. We are seeking an exceptional Implementation Project Manager to join our high-performing global Client Experience team. You’ll lead end-to-end project delivery for new client implementations and drive feature rollouts for existing customers—all while ensuring a seamless, white-glove experience.. In this client-facing role, you’ll be the connective tissue between clients and internal teams, orchestrating project execution across multiple workstreams. You’ll bring both rigor and heart to the role: maintaining momentum and meeting deadlines, while building trusted relationships through warmth, clarity, and professionalism.. This is a remote role open to candidates located in the United States. As we work with global clients and teams, some flexibility with time zones will be required.. Key Responsibilities . . Lead the successful implementation of Fuel50 solutions for enterprise clients across the globe . . Manage multiple complex projects simultaneously, ensuring milestones are met on time and within scope . . Serve as the main point of contact for clients during onboarding, driving a positive and engaging onboarding experience . . Collaborate cross-functionally with Client Success Partners, Configuration Consultants, and Skills Strategists to deliver client value . . Develop and maintain client-facing project plans and internal project tracking tools . . Identify and mitigate project risks while keeping stakeholders informed and engaged . . Facilitate effective meetings, workshops, and other client engagements as needed to support project delivery . . Ensure project documentation, reporting, and communication are timely and accurate. . . 3–5 years of project management experience, ideally in SaaS or software implementation . . Proven track record of managing large-scale, complex projects with multiple stakeholders . . Exceptional facilitation, presentation and communication skills—warm, tactful, and clear across phone, video, and written channels . . Strong organizational skills and the ability to juggle competing priorities with ease . . Collaborative mindset with experience working cross-functionally in a fast-paced environment . . Proactive problem solver with strong risk management instincts . . Strong ability to synthesize mutiple information inputs and create order from complexity. . Ability to influence and motivate both internal teams and clients toward shared goals . . Solid technical acumen; experience working with SaaS or cloud platforms is a plus . . Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Outlook. . About Fuel50 . Fuel50 is an international, high-growth tech company. Our award-winning AI talent marketplace platform exists to improve the lives and careers of people everywhere by empowering forward-thinking companies to deploy career growth and talent mobility initiatives to attract and retain talent while boosting engagement and productivity. In other words, we are at the forefront of changing how people work and how organizations empower their people.. Our tech is global and has touched careers across 100+ companies in 13+ languages and 25+ countries. Our clients are some of the biggest brands in their respective industries. And, most importantly, we practice what we preach and believe everyone should be in a job they love (including you!).. Fuel50 is immensely proud of our strong team culture, where our people (or “Fuellies”) come first. Our vision and values are inclusive and transparent and built upon quarterly business objectives that drive our growth, encourage goal setting, and celebrate milestones every step of the way.. The Fuel50 vision has resonated with investors across NZ, Australia, UK, and the USA - supporting our global growth and helping us become the pioneers in this fast-growing talent space.. We are also a socially responsible company. We work with charities that help women and minority groups land on their feet through career coaching and support.. Company Location: United States.