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Italian Speaking Client Relations Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce a vacancy for an Italian Speaking Client Relations Specialist. This role is perfect for those who are keen on building strong relationships with clients and providing exceptional service to Italian-speaking customers in a professional environment.. Responsibilities. . Engage with Italian-speaking clients through various channels, including phone, email, and live chat, to nurture and maintain positive relationships.. . Respond to inquiries about products and services while providing personalized support.. . Address and resolve client concerns effectively, ensuring a high level of customer satisfaction.. . Document all client interactions in the CRM system for thorough tracking and follow-up.. . Work closely with team members to continuously improve service delivery and client relations.. . Identify opportunities for upselling or cross-selling services based on client needs.. . Stay informed about company offerings and industry trends to inform clients effectively.. . . Fluency in Italian and English, both written and spoken.. . Experience in client relations, customer support, or a related role is highly advantageous.. . Outstanding communication and interpersonal skills.. . Strong problem-solving skills with a customer-centric approach.. . Ability to multitask and prioritize effectively in a fast-paced environment.. . Proficient in CRM software and basic computer applications.. . Passion for building relationships and delivering exceptional service to clients.. . Company Location: Italy.