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Cloud Priority Support Integration Engineer at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Cloud Priority Support Integration Engineer in the United States.. We are seeking a Cloud Priority Support Integration Engineer to provide expert-level technical support for cloud-based systems and integrations. In this role, you will troubleshoot complex issues, support API and integration workflows, and collaborate with cross-functional teams to ensure reliable, high-performance operations. You will have the opportunity to work in a fast-paced, dynamic environment where your problem-solving skills, creativity, and technical expertise directly impact customer satisfaction. This position offers exposure to cloud infrastructure, network protocols, and enterprise software environments while enabling continuous learning and professional growth.. . Accountabilities. As a Cloud Priority Support Integration Engineer, you will:. . Serve as the main technical expert for cloud product APIs and integrations, providing guidance and support to customers.. . Troubleshoot and resolve complex technical incidents across software, networking, and hardware environments.. . Develop and maintain scripts for internal and external use (Python, API, PowerShell) to automate tasks and improve efficiency.. . Collaborate with engineering, QA, product management, and other internal teams to deliver timely, high-quality solutions.. . Maintain up-to-date knowledge of cloud technologies, storage, virtualization, and business applications to support client requests effectively.. . Provide mentorship and technical guidance to junior staff and contribute to documentation, best practices, and knowledge sharing.. . . The ideal candidate will have:. . 2+ years of experience with APIs, API headers, requests, and troubleshooting integration issues.. . Experience with 1st and 3rd party SaaS integrations and network troubleshooting tools (Wireshark, tcpdump, iperf).. . Proficiency in configuring and deploying services such as DHCP, DNS, L2TP/IPSEC/OpenVPN, and HTTP servers.. . Experience with Windows Server, analyzing logs, dumps, and application-level troubleshooting (Procmon, Process Explorer).. . Familiarity with business applications such as MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, and NTP servers.. . Strong problem-solving skills, attention to detail, and ability to communicate complex technical issues clearly.. . Fluency in English (verbal and written); Spanish or Portuguese fluency is a plus.. . Preferred:. . Linux experience, virtualization, or managed service provider (MSP) exposure.. . Experience working in dynamic, fast-paced environments with a focus on customer satisfaction.. . . Company Location: United States.