Norwegian Technical Support for Major Tech Company (In Greece - Paid Relocation) at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Norwegian Technical Support Specialist for a leading tech company and embrace the opportunity to work in beautiful Greece! This exciting role includes a fully paid relocation package, making your transition to a new culture smooth and hassle-free. In this position, you will provide exemplary technical support to Norwegian-speaking customers, assisting them with various inquiries regarding innovative technology products and services. You'll gain valuable experience in a collaborative environment where your problem-solving skills will shine. If you are passionate about technology and helping customers, this role is an excellent fit for you!. Responsibilities. . Provide high-quality technical assistance to Norwegian-speaking customers via phone, email, and chat.. . Diagnose and troubleshoot technical issues related to the company's products and services efficiently.. . Collaborate with engineering teams to escalate and resolve complex technical problems.. . Document all customer interactions and technical issues accurately in the CRM system.. . Engage in ongoing training to enhance product knowledge and refine customer support skills.. . Offer valuable feedback to improve support processes and enhance customer satisfaction.. . Assist in the onboarding and training of new team members as required.. . . Fluency in Norwegian and English, both written and spoken.. . Strong technical aptitude and problem-solving abilities.. . Excellent communication and customer service skills.. . Previous experience in technical support or IT is preferred but not mandatory.. . Ability to quickly learn new technologies and processes.. . Team-oriented mindset with a genuine passion for helping others.. . Willingness to relocate to Greece and immerse yourself in a new cultural environment.. . Company Location: Norway.
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