
IT & Compliance Coordinator at Ventrata. Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and activities to create memorable experiences.. Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.. Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together.. Who are we looking for?. Ventrata is looking for an . IT & Compliance Coordinator. to help us keep our tech running smoothly and our compliance efforts on track. You’ll make sure our laptops, software, and licenses are properly managed, support our SOC 2 and ISO 27001 audits, and be the friendly face people turn to for day-to-day IT questions.. This role is perfect if you like variety — one day you might be updating our compliance trackers, the next helping a new teammate get set up with their gear. You’ll play a key part in keeping both our IT and compliance foundations solid as we continue to grow.. We’re a remote-friendly team with shared offices in Brno and Lisbon, but we’re open to candidates anywhere in Europe.. What will be your main responsibilities?. IT Asset & Inventory Management. . Maintain accurate records of all company hardware, software, licenses, and warranties.. . Coordinate procurement, assignment, and returns of equipment.. . Track lifecycle and replacement schedules for devices.. . Compliance & Audit Coordination. . Collect and organise evidence for SOC 2 / ISO 27001 audits (policies, screenshots, logs).. . Liaise with internal teams to ensure documentation is complete and up-to-date.. . Keep track of recurring compliance tasks and reminders.. . Update auditors’ checklists and compliance tracking tools.. . General IT Operations Support. . Be the first point of contact for everyday IT questions (the “why won’t my laptop connect” moments).. . Maintain internal documentation for IT processes and policies.. . Coordinate with external vendors for asset disposal, secure wipe, or procurement.. . What does our ideal candidate look like?. YYou’re organised, curious, cybersecurity mindful and don’t mind digging into details — whether that’s checking an audit log or tracking down a missing laptop. You like solving small IT problems, enjoy keeping things tidy and documented, and get satisfaction from knowing nothing slips through the cracks.. And a few more requirements…. . 2+ years in IT support, IT coordination, or compliance-related roles. . . Familiarity with SOC 2, ISO 27001, or similar frameworks (or a strong interest in learning). . . Experience with asset management tools and helpdesk/ticketing systems. . . Solid understanding of IT basics — devices, software, troubleshooting. . . Strong organisational skills and attention to detail. . . Clear communicator with good English. . . Nice to have:. . Enthusiastic about security reports and bug bounties. . Hands-on experience supporting audits or compliance programs. . . Familiarity with compliance automation tools (like Vanta, ecc.). . . Certifications like CompTIA A+, ITIL, or ISO 27001 Internal Auditor.. . Company Location: Czechia.