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Operations Manager (Amazon) at Activate Talent. Overview. We are seeking a highly skilled and hands-on Operations Manager to lead our Amazon USA private label business. This role blends strategic leadership with direct, day-to-day operational execution. You will oversee supply chain workflows, manage Amazon account health, support purchasing and logistics, and lead a small team responsible for marketplace operations.. The ideal candidate thrives in a fast-paced, high-growth environment, is exceptionally detail-oriented, and enjoys rolling up their sleeves to solve problems while guiding and developing a high-performing team. This position is approximately . 50% individual contributor. and . 50% management. , requiring both strategic thinking and hands-on involvement.. This is a remote position with competitive compensation, performance-based incentives, and opportunities for long-term growth in e-commerce operations.. Key Responsibilities. Operations & Supply Chain Management. Oversee the Supply Chain Manager and ensure smooth end-to-end operations from China-based production to U.S. 3PL warehouses and final delivery to Amazon FBA. . Step in during critical moments to personally troubleshoot logistics, customs clearance, or inbound shipping issues. . Maintain real-time visibility into inventory levels and collaborate with the Supply Chain Manager to prevent stockouts or overstock situations. . Guide strategic decisions around freight, customs, domestic transport, and replenishment timing. . Lead seasonal, monthly, and long-term forecasting activities, ensuring accuracy and alignment with sales velocity and operational constraints. . Amazon Marketplace Operations. Oversee order management functions and support the Administrative Assistant with customer service and account-related tasks. . Manage Amazon account health, resolving policy violations, IP complaints, and compliance issues independently and efficiently. . Execute operational tasks directly in Amazon Seller Central when required. . Partner with the PPC team to align advertising efforts with inventory availability. . Monitor listings, sales performance, competitor activity, and market trends to maintain strong organic ranking and competitiveness. . Vendor & Purchasing Management. Source, evaluate, and negotiate with suppliers, freight forwarders, and 3PL partners. . Maintain high quality standards and ensure on-time, cost-effective deliveries. . Oversee purchasing decisions while stepping in to handle escalated supplier negotiations. . Evaluate vendor performance and initiate improvements as needed. . Leadership & Team Management. Lead and mentor a small operations team (2–3 people), creating clear processes, KPIs, and development paths. . Promote a continuous improvement culture centered on operational excellence and efficiency. . Lead by example—balancing strategy with hands-on execution and modeling strong problem-solving skills. . Support additional projects and business priorities as needed, adapting to evolving demands.. 3+ years of hands-on operations, supply chain, or logistics experience within an Amazon environment. . Strong knowledge of Amazon FBA, 3PL operations, international shipping (China → USA), customs, and freight forwarding. . Proven track record in demand forecasting, seasonal planning, and inventory management. . Experience managing Amazon account health, including policy violations and IP/compliance issues. . Extremely detail-oriented, process-driven, and organized, with a continuous improvement mindset. . Comfortable working in a fast-paced environment with partial overlap to U.S. East Coast hours. . Understanding of how PPC and marketing performance influence inventory strategy. . Excellent communication and analytical skills; fluent in English. . Proficiency with Google Sheets/Excel.. Company Location: Philippines.