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Healthcare VA (RVA) at Remote VA. Job Title:. Scheduling & Care Coordination Specialist. . Location:. Fully Remote. . Employment Type:. Full-Time . Position Overview:. We are seeking a highly organized and detail-oriented . Scheduling & Care Coordination Specialist. to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative and front-end billing tasks. The ideal candidate is proactive, professional, and comfortable handling multiple responsibilities in a fast-paced environment, especially in a healthcare setting.. Key Responsibilities:. . . Scheduling Management. . . . Develop and maintain accurate schedules for clinicians and clients . . Ensure appropriate client-to-clinician ratios . . Serve as the primary point of contact for scheduling inquiries from clients and staff . . . . . Assessments Coordination. . . Schedule assessments and reassessments in a timely and organized manner . . . . Care Coordination. . . . Coordinate care across multiple disciplines . . Arrange substitute clinicians when needed to ensure uninterrupted services . . . . . Client & Staff Communication. . . . Answer incoming calls and respond to inquiries with professionalism and urgency . . Maintain consistent and clear communication via phone and email with families and staff . . . . . Record & Document Management. . . . Maintain and audit client records for accuracy and compliance . . Ensure timely documentation and updates in relevant systems . . . . . Reception Oversight. . . Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries . . . . Front-End Billing & Authorization Management. . . . Verify insurance benefits and monitor ongoing eligibility . . Track changes in coverage and authorization status . . Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking . . . . Proven experience in scheduling, administrative support, or healthcare coordination . . Excellent communication and interpersonal skills . . Strong organizational and multitasking abilities . . Proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel) . . Prior experience in a healthcare or therapy-based setting is a plus. . Company Location: Philippines.