Norwegian Speaking Gaming Experience Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Norwegian Speaking Gaming Experience Specialist. Join our dynamic team where you will play a crucial role in enhancing the gaming experience for our Norwegian-speaking players. Your passion for gaming coupled with exceptional customer service skills will help us create a welcoming and entertaining environment for our players.. Responsibilities. . Provide outstanding customer support to Norwegian-speaking gamers, addressing inquiries and resolving issues promptly and effectively.. . Engage with players through various channels, including live chat, email, and phone, ensuring a high standard of service delivery.. . Document player interactions within our CRM system, gathering feedback to identify areas for improvement.. . Monitor gaming trends and player feedback to relay valuable insights to the development team for enhancing gaming experiences.. . Collaborate closely with internal teams to communicate player needs and advocate for features that enhance player satisfaction.. . Stay current with industry trends and gaming news to foster informed discussions with customers.. . Contribute to a positive team environment by sharing ideas and participating in team discussions.. . . Fluency in Norwegian and English is essential, with strong written and verbal communication skills.. . Prior experience in customer service, ideally in the gaming sector.. . Genuine enthusiasm for gaming, along with a good grasp of player preferences and industry trends.. . Excellent problem-solving skills with the ability to think on your feet.. . Familiarity with CRM software and customer support platforms.. . Detail-oriented and organized, capable of managing multiple tasks efficiently.. . Enthusiastic, proactive approach to delivering exceptional customer experiences.. . Company Location: Norway.
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