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Nordic Speaking Customer Service for Banking industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment, a leading agency specializing in helping candidates find jobs in their native language across various countries, is excited to announce an opening for a Nordic Speaking Customer Service role in the banking industry. Our agency excels in connecting skilled professionals with opportunities in diverse sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our personalized recruitment process, ensuring each candidate is matched with the right employer, reflecting their skills and aspirations. As a Nordic Speaking Customer Service representative, you will play a vital role in providing exceptional support to our banking clients, ensuring their needs are met with professionalism and efficiency. This position not only offers the chance to work in a dynamic environment but also allows you to leverage your language skills in a rewarding international setting. You will be part of a passionate team focused on delivering high-quality customer service and creating positive customer experiences.. Responsibilities. . Provide exceptional customer service to clients in Nordic languages via multiple communication channels.. . Assist customers with inquiries related to banking products and services.. . Resolve customer complaints in a friendly and efficient manner while maintaining a positive attitude.. . Process transactions and updates in the banking system accurately and promptly.. . Educate clients about banking products, including loans, credit cards, and online banking services.. . Collaborate with other departments to ensure seamless service delivery and issue resolution.. . Monitor and report on customer feedback, identifying areas for service improvement.. . . Fluency in one or more Nordic languages (Danish, Finnish, Norwegian, Swedish) is essential.. . Proficiency in English, both written and spoken, is required.. . Previous customer service experience, preferably in the banking or financial services industry.. . Strong communication and interpersonal skills with a passion for helping customers.. . Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.. . Familiarity with banking products and services is an advantage.. . Proficient in using computer systems and software related to customer service operations.. . Company Location: Greece.