We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Portuguese Speaking Customer Service Agent - Work In Sofia - Paid Relocation at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to offer a great opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role includes a paid relocation package, making it an ideal choice for individuals seeking to develop their career in customer service while experiencing a new culture and environment.. Responsibilities. . Provide excellent customer service to Portuguese-speaking clients via phone, email, and chat.. . Assist customers with questions related to products, orders, returns, and general support.. . Resolve customer issues efficiently and professionally, ensuring high satisfaction.. . Maintain accurate and detailed records of customer interactions within the CRM system.. . Collaborate with internal teams to improve service quality and customer experience.. . Participate in ongoing training to enhance product knowledge and customer service skills.. . . Fluency in Portuguese and English, both spoken and written.. . Experience in customer service roles, ideally in a relevant industry.. . Strong communication and interpersonal skills.. . Excellent problem-solving abilities with a customer-focused mindset.. . Proficiency in customer service software and Microsoft Office tools.. . Detail-oriented with strong organizational skills.. . Willingness to relocate to Sofia, with relocation expenses covered.. . Company Location: Portugal.