We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking Customer Support for Subscription-Based Services Department at Mercier Consultancy Europe. Mercier Consultancy is seeking a Dutch Speaking Customer Support Agent to join our Subscription-Based Services Department. In this vital role, you will be the first point of contact for our customers, providing expert assistance and support related to our subscription services. Your fluency in Dutch will enable you to effectively communicate with our clients, addressing their inquiries and concerns promptly and professionally. If you have a passion for customer service and are excited about delivering exceptional support, we invite you to apply and join our dynamic team!. Responsibilities. . Respond to customer inquiries via phone, email, and chat in Dutch regarding subscription services.. . Assist customers with account management, billing inquiries, and subscription plans.. . Guide users through troubleshooting processes and resolve issues effectively.. . Document customer interactions accurately for quality control and improvement.. . Collaborate with internal teams to ensure seamless customer experiences.. . Stay informed about current promotions, service updates, and customer feedback.. . Encourage customer retention through exceptional service and support.. . . Fluency in Dutch and English, both written and spoken, is required.. . Experience in customer support, particularly in subscription-based services, is preferred.. . Strong communication skills with a commitment to delivering high-quality customer service.. . Ability to manage multiple inquiries efficiently and effectively.. . Familiarity with customer service software and subscription service platforms.. . Detail-oriented with a problem-solving mindset.. . Willingness to work flexible hours, including evenings and weekends, if necessary.. . Company Location: Greece.