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Dutch Speaking Customer Service for E-commerce Company in Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative to join a thriving e-commerce company based in Greece. This role involves providing top-quality support to Dutch-speaking customers, ensuring a smooth and enjoyable shopping experience.. Responsibilities. . Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat channels.. . Assist customers with product inquiries, order processing, returns, and general support.. . Handle customer complaints and resolve issues promptly to maintain high satisfaction levels.. . Collaborate with internal departments such as logistics and sales to address customer needs effectively.. . Maintain detailed and accurate records of customer interactions and transactions.. . Stay updated on company products, services, and promotional campaigns to provide accurate information.. . . Fluency in Dutch and English, both spoken and written.. . Previous experience in customer service, preferably in an e-commerce or retail environment.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and the ability to work under pressure.. . Proficiency with customer service software and Microsoft Office applications.. . Detail-oriented with strong organizational and multitasking skills.. . A customer-focused attitude and a willingness to go the extra mile to ensure satisfaction.. . Company Location: Greece.