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Spanish Speaking Customer Care Agent at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to announce the opening for a Spanish Speaking Customer Care Agent. In this role, you will be part of a dynamic team dedicated to providing outstanding support and assistance to our Spanish-speaking customers. Your expertise and commitment to excellent customer service will be pivotal in helping clients with their inquiries and enhancing their overall experience with our company. If you are a passionate communicator eager to make a positive impact, we invite you to apply!. Responsibilities. . Provide exceptional customer support to Spanish-speaking clients through various channels including phone, email, and chat.. . Assist customers with inquiries, product information, and service-related issues to ensure satisfaction.. . Resolve customer complaints promptly and professionally, maintaining a high standard of service.. . Document all customer interactions accurately in the CRM system for future reference.. . Collaborate with team members to enhance the overall customer experience.. . Stay informed about product updates, company policies, and industry trends to provide accurate information to customers.. . . Fluency in Spanish and English; additional languages are an advantage.. . Previous experience in customer service or a similar role is desirable.. . Strong communication and interpersonal skills with a focus on customer care.. . Excellent problem-solving abilities and a proactive attitude.. . Familiarity with CRM systems and standard office software.. . A motivated team player who is able to work independently in a fast-paced environment.. . Company Location: Greece.