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Dutch Speaking Customer Service Agent For Netflix - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is excited to present a unique opportunity for a Dutch Speaking Customer Service Agent for Netflix, offering the chance to work in the stunning surroundings of Greece. In this exciting role, you will provide world-class support to Dutch-speaking Netflix subscribers, ensuring they have the best streaming experience.. Responsibilities. . Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their Netflix accounts, subscriptions, and viewing options.. . Provide excellent troubleshooting support for technical issues related to streaming and account management.. . Resolve customer complaints and enhance satisfaction by delivering prompt and effective solutions.. . Keep accurate records of customer interactions in the CRM system for follow-up and quality assurance.. . Collaborate with team members to improve processes and enhance customer experience.. . Stay updated on Netflix content, features, and industry trends to provide informed assistance to clients.. . . Fluency in Dutch (both written and spoken); proficiency in English is preferred.. . Experience in customer service, especially within the tech or entertainment sector, is a plus.. . Outstanding communication skills and a strong commitment to customer satisfaction.. . Aptitude for problem-solving and the ability to handle technical issues effectively.. . Proficient in using CRM systems and standard computer applications.. . Self-motivated with the ability to work independently in a remote environment.. . A passion for entertainment and familiarity with Netflix content is an advantage.. . Company Location: Bulgaria.