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Backup Analyst/Administrator at Centorrino Technologies. Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! . At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate . Backup Analyst or Administrator. to join our team in Australia. . We are seeking a detail-oriented IT Professional to join our IT operations team. In this role, you will be responsible for monitoring and triaging the Backups board, creating and managing backup-related tickets using proper conventions, and executing client restoration and backup testing tasks.  . What you'll be doing: . Monitor and triage backup alerts and issues. . Create and manage tickets following established ticketing conventions. . Liaising with customers to keep them informed of issues within their environment . Perform client data restorations and routine backup testing. . Demonstrate expertise in Veeam, Azure or other backup technologies. . Accurately log time entries against tickets using ConnectWise. . Consistently live the values and demonstrate professional workplace behaviours that reflect the CT values.  . Performing work on servers and hypervisors to resolve backup issues . What you'll bring: . Previous experience in a Managed Service Provider (MSP) environment. . Basic knowledge and hands-on experience with backup solutions, especially Veeam. . Familiarity with systems administration and virtualization technologies such as VMware and Hyper-V. . Strong attention to detail and ability to follow structured processes. . Excellent documentation skills and attention to detail. . Enjoys a fast-paced environment and is comfortable with change . Ideally experience with ConnectWise for time tracking and Confluence for Documentation. . Company Location: Australia.