We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Customer Service Advisor (Dutch Speaking) at ManpowerGroup Greece. 🌍 Are you fluent in English and Dutch?. 💬 Do you enjoy connecting with people and providing support?. 🛠️ Are you good at troubleshooting and solving problems?. 🤝 Do you enjoy being part of a dynamic multinational team?.  . ManpowerGroup Greece. on behalf of . Dexcom. , global leader in technological equipment for diabetes, is seeking to recruit energetic . Dutch Speaking Customer Service Advisors. , who will be involved in the support of foreign markets..  . 🏢 Workplace Location:. Full Remote (within Greece). ⏰ Working Days & Hours:. Monday to Friday, morning hours . . What you will do:. As a Customer Service Advisor at Dexcom, you will play a key role in supporting our customers and patients by providing timely guidance, technical support, and troubleshooting assistance for our products and e-commerce platform. You will document all interactions in our CRM, derive actionable insights from customer feedback, and contribute to smooth operational processes within a multinational team..  . More specifically:. . Answers incoming calls, places outbound calls, and responds to emails and social media requests in a timely manner, clearly documenting all correspondence in company CRM. . Provides guidance to Dexcom Customers/Patients with regards to product offerings and e-commerce platform usage. . Provides technical support in issues related to Dexcom mobile apps, cloud software and associated hardware. . Troubleshoots and seeks solutions to problems related to questions and concerns received from Dexcom Customers/Patients. . Utilizes salesforce.com/Genesys for incoming workload handling. . Records and analyzes customers’ feedback and derives operational measures from it. . Takes on other assigned tasks if necessary. . . What we are looking for (in that order):. . Fluent in both English and Dutch. . 1-2 years of experience in Operations/Customer Service area (ideally in pharmaceutical industry). . Computer Literacy (e.g. MS Office). . Active listening and empathy towards customers’ needs. . Accountability and ability to work within a multinational team. . Experience in the use of CRM programs (e.g. Salesforce) will be highly appreciated. .  . Compensation package and Benefits:. ✔️ Competitive gross monthly salary. 🎁 Fixed monthly bonus. 📝 Permanent contract via ManpowerGroup. 🖥️ Company laptop and 🎧 headset. 📖 Continuous training on innovative products and solutions. . 👥 Recruitment Process:. . If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.. . As for the next steps, there will be 2 more interviews with the client either in person or online.. . . #Empoweringtalent. . #WebelieveinTalent. . #ManpowerGroupGreece.  . Company Location: Greece.