
Polish Speaking Customer Service Agent For An International Energy Company at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to present a rewarding opportunity for a Polish Speaking Customer Service Agent to join an international energy company. In this vital role, you will be responsible for providing excellent customer service to Polish-speaking clients by assisting them with inquiries related to energy products and services. If you are enthusiastic about customer service and are looking for a position where you can make a difference in the energy sector, we encourage you to apply!. Responsibilities. . Deliver high-quality customer service to Polish-speaking clients via phone, email, and live chat.. . Help customers with inquiries about energy services, billing issues, and product details.. . Resolve customer complaints and ensure a positive customer experience through effective problem-solving.. . Provide precise information on company offerings, policies, and special promotions.. . Maintain clear records of customer interactions for future reference and quality assurance.. . Collaborate with other departments to ensure customer needs are met and issues are resolved.. . Stay informed about industry trends and developments to better assist customers.. . . Fluency in Polish is required; proficiency in English is highly desirable.. . Previous experience in customer service, preferably within the energy or utility sector.. . Strong communication and interpersonal skills.. . Adept at handling customer inquiries with professionalism and efficiency.. . Familiarity with customer service tools and software is an asset.. . Willingness to work flexible hours based on customer demand.. . Company Location: Greece.