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Dutch Speaking Customer Experience Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is a prominent recruitment agency dedicated to connecting talented professionals with exceptional career opportunities in Greece. We are currently looking for a Dutch Speaking Customer Experience Representative to join our enthusiastic team. In this vital role, you will play a key part in delivering high-quality service to our Dutch-speaking customers, ensuring their experience with our company is both enjoyable and memorable.. Responsibilities. . Serve as the main point of contact for Dutch-speaking customers, assisting them via phone, email, and chat channels.. . Respond to customer inquiries, resolve issues efficiently, and provide detailed information regarding our products and services.. . Maintain accurate records of customer interactions and feedback in our CRM system.. . Collaborate closely with internal teams to improve customer service processes based on feedback and insights.. . Stay informed about product knowledge and company policies to ensure accurate support is provided to customers.. . Participate actively in team meetings to share insights and strategies for enhancing customer satisfaction.. . Support the training and mentoring of new team members by sharing expertise and customer service best practices.. . . Fluency in Dutch and English, with excellent communication skills in both spoken and written formats.. . Prior experience in customer service is advantageous but not required.. . Strong analytical skills and a customer-oriented approach to problem-solving.. . Ability to engage effectively with customers from diverse backgrounds.. . Familiarity with CRM software and customer support applications.. . Excellent organizational skills and attention to detail.. . A collaborative mindset with a positive attitude and a commitment to providing outstanding customer service.. . Company Location: Greece.